Privacy Policy

Red Maple Tree Services (“Red Maple Tree Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or using our website, redmapleatlanta.com (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using our Website, you acknowledge the practices described in this Privacy Policy.

We may collect personal information that you voluntarily provide to us when you contact us, request a quote, request services, or communicate with us through the Website.

This information may include:

• Name or company name
• Email address
• Telephone number
• Property or service address
• Preferred date and time for service
• Information you provide in messages or quote requests
• Other information you voluntarily provide when communicating with us

We may also collect certain technical information automatically when you visit our Website, such as your IP address, browser type, device type, operating system, pages visited, and general information about how you interact with our Website.

We may use the information we collect to:

• Respond to requests for information or free estimates
• Contact you regarding your requested services
• Schedule or coordinate services
• Provide tree, landscaping, or related services
• Communicate with you about your project
• Respond to questions, comments, or customer-service requests
• Improve our Website, services, and customer experience
• Maintain the security and functionality of our Website
• Comply with applicable laws and legal obligations
• Protect our business, customers, employees, and property

We may also use information you provide to communicate with you by telephone, text message, email, WhatsApp, or other communication methods when necessary to respond to your inquiry or provide requested services.

We do not sell your personal information for money.

We may share personal information when reasonably necessary to operate our business and provide services. For example, information may be shared with:

• Service providers who assist us with website hosting, communications, scheduling, technology, or other business operations
• Contractors or service providers involved in providing services you have requested
• Payment processors or other providers when necessary to process a transaction
• Professional advisors, such as accountants, attorneys, or insurance providers, when appropriate
• Government authorities or law enforcement when required by law or when necessary to protect our legal rights

We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to us, except where otherwise permitted or required by law.

When you submit a request through our Website, the information you provide may be used to contact you regarding your request, provide an estimate, answer questions, schedule services, or otherwise respond to your inquiry.

Submitting information through our Website does not guarantee that services will be scheduled or provided.

Our Website may use cookies or similar technologies that are necessary for the Website to function properly.

Cookies may also be used by certain third-party services integrated into the Website, depending on the Website's configuration.

You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

Our Website may contain links, buttons, or integrations that connect you to third-party websites or services, including social media platforms, WhatsApp, mapping services, or other websites.

Those third parties have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

If you provide us with your telephone number, email address, or other contact information, we may use it to respond to your inquiry, provide requested estimates, communicate about scheduled or ongoing services, or otherwise communicate with you regarding your relationship with Red Maple Tree Services.

If you receive promotional communications from us, you may request that we stop sending those communications by contacting us using the information provided below.

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.

When personal information is no longer reasonably necessary, we may delete or securely dispose of it in accordance with our business practices and applicable law.

Our Website and services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our Website. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information as required by applicable law.

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request information about personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to applicable legal exceptions
• Opt out of certain marketing communications
• Ask questions about how your information is collected or used

To make a privacy-related request, please contact us using the contact information below.

We may need to verify your identity before completing certain requests.

Certain states provide residents with additional privacy rights regarding their personal information.

If you are a resident of a state with applicable privacy legislation, you may have additional rights concerning the collection, use, disclosure, or deletion of your personal information.

We will process applicable privacy requests in accordance with the laws that apply to your circumstances.

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this page for the most current version.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, you may contact us:

Phone: (404) 840-4251 | (470) 755-6281

Email: redmapleatlanta@gmail.com

We serve customers throughout the Metro Atlanta area and surrounding cities.